Our Services: SuiteCRM

Rakata Technology supports, hosts, develops and designs SuiteCRM for a range of customers throughout the UK.
SuiteCRM is the leading open-source CRM suite in the world.

How can we help you?

Rakata has developed SuiteCRM for over 10 years and designed and delivered many complex implementations.  We also develop a number of plugins that are sold in the SuiteCRM marketplace to customers all over the world.  If you are in the UK and want the functionality of SuiteCRM but the support of a UK-based company that offers phone and email support, UK-based hosting and the development skills to make your CRM really work for your business then please do not hesitate to give us a call. 

See what the BOSSIE 2015 and 2016 Awards had to say about SuiteCRM:

SuiteCRM continues to innovate and extend..If you’re looking for a functional, performant CRM server that can streamline your sales processes and customer interactions, you’ll find it in SuiteCRM.”

Rakata can assist your business in four areas



You have identified that SuiteCRM might be the correct product for you but want to be sure? Does it scale, what is the best way to approach design and implementation, and what are the dos and don’ts? Let’s start!

Design & Configuration

Getting the foundation correct is the absolute key.  We get many calls from existing SuiteCRM users where the design was wrong from the start and only later do they realise. Ensuring good design & configuration is absolutly key and will define whether your implementation is a success or failure.

Development & Integration

Rakata develops and extends SuiteCRM on a daily basis. Whether it is our Open Source Xero integration project or internal developments, integrations or extensions this is a service we provide for over 50 SuiteCRM customers and instances.


CRMs are by definition business critical. They run the business process of businesses. Rakata is trusted with the hosting and support SuiteCRM for over 50 companies. Why? We know the product, we develop the product and have friendly support engineers at the end of a phone or email to assist in any CRM issues.

SuiteCRM functionality

SuiteCRM delivers all the functionality you need no matter whether you are a global corporation or a start-up.  SuiteCRM is a powerful and highly configurable application. With all the features of the other major CRMs – but it’s free and open source. All you pay for is our time and any hosting costs.

Listed below are just some of the functionality available in SuiteCRM.


  • Contacts
  • Product Categories
  • Leads
  • Contracts
  • Opportunities
  • Mobile
  • Quotes
  • Knowledge Base
  • Calendar
  • Report Generator
  • Email
  • Outlook Integration
  • Cases
  • Workflow
  • Documents
  • Projects
  • Campaigns
  • Invoices
  • Calls
  • Events
  • Tasks
  • Maps
  • Meetings
  • Thunderbird Plugin
  • Notes
  • Employee Portal
  • Products
  • Customer Portal
Contact us to find out more.

Our Case Studies

Contact us to find out more and how we can assist your business.

What type of SuiteCRM customers does Rakata support?

Rakata Technology supports a wide variety of businesses that utilise SuiteCRM. These include:

  • Customers who have deployed SuiteCRM but realise they need further support to really develop and grow
  • Customers who have identified that SuiteCRM is the solution for them and would like to move forward with a UK-based partner
  • Customers who have started deployment with another SuiteCRM partner and unfortunately this has not worked out. This is an all too common phone call we receive!
  • You want or need a level of customisation which is beyond simply configuring the CRM with the studio framework and might include complete integration, bespoke reporting, mobile Integration, complex workflows etc.